Quality Management

QUALITY MANAGEMENT

Improve customer satisfaction

Upgrade customer satisfaction

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Quality Policy

Strict production and service, to create high-quality joint drive;
Customer satisfaction wins the market and continues to improve.

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Quality Objectives

The qualified rate of products for one-time inspection shall be above 96%;

Zero major customer complaints throughout the year;

Customer satisfaction ≧ 96%, within three years ≧ 98%.

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Quality System

QC SYSTEM

The company has rich management experience and a sound quality management system, the implementation of the "6S" management mode of operation, since 2009 began to establish a ISO9001 quality management system

Since the establishment of the system, the company has always adhered to the policy of continuous improvement, through internal audit. , external audit, customer audit and other ways, and constantly improve the quality assurance system, become a public The quality of the company's products is a strong guarantee.

Flow chart of whole process quality control

FLOW CHART OF PROCESS CONTROL

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Quality Management

QUALITY MANAGEMENT

Self-inspection of workers

Full inspection of key processes

First inspection

The first piece that has passed the worker's self-inspection must be submitted to the inspector for the first inspection.

Patrol inspection

Sampling inspection of products in the process of processing and inspection of code of conduct

Finished product inspection

Full-time inspectors shall inspect the products according to the finished product drawings and inspection operation instructions.

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Self-inspection of workers

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Self-inspection record sheet

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Patrol inspection

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Finished product inspection

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Inspection Work Instruction

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Product Drawings

Testing equipment

INSPECTION INSTRUMENT

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three coordinates

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Video camera

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metallographic microscope

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Digital display dimensional hardness tester

Customer Complaint Handling Process

CUSTOMER COMPLAINTS TREATMENT

Sales Department Feedback Customer Complaint

Understand the problems that arise

Develop temporary solutions

Find the root cause of the problem

Formulate corrective and preventive measures

Validation of measures